What Is Store Manager's Discount
In this kind of discount, the net amount paid by the customer would be lesser than the selling price of the merchandise
When is Store Manager Discount Used?
The store manager's discount can be provided only under the following circumstances:
- Scheme not uploaded in REM
- Corporate discounting
- Bulk purchase
- Adjustment of credit note
- Offline billing
- Price mismatch
- Privilege customer
- Authority discounting
Discount Options In Cash Till or POS: The three discount options are:
- Default scheme
- Global scheme
- Last item scheme
Store Manager's Responsibility
The store manager's discount is operated with a ID and password which must be kept confidential at all times. In case of his/her absence, the authority goes to the next level Eg: ASM who can use it
Even in such a case, the SM is responsible for discount given on any of the product or merchandise.The category team must be kept in the loop and it must be ensured that the margin is not affected.
The store manager must ensure that the net amount is not less than the cost price/moving average price
Guidelines: Store Manager's Discount
What to do when the Scheme is not uploaded in POS?
All department managers must ensure that the schemes are uploaded in POS for their respective departments before the merchandise is displayed on the shop floor
Guidelines: Store Manager's Discount
Corporate discounting: Special concessions are given to premium corporate clients - corporate clients must provide: Requisition on the purchase order issued by their respective companies. The PO must be system generated one or on the company's letterhead
- Gift vouchers are not accepted in the store manager discount case
The mode of payment can be:
- Cash
- Credit Card
- Cheque (realized before delivery)
Bulk Purchase:
The volume purchased is considered above normal for a retail customer - The quantity per item would between a minimum of 5 to 10 pieces amounting to a value of Rs 10,000 to Rs 25,000. Hers also Gift vouchers are not accepted and the Mode of payment can be Cash, Card or Cheque
Privileged Customer: Is a customer whose bill value is normally high
Privilege Customer will Purchase:
Quantity: 5 to 10 pieces of each item
Amount anywhere between Rs 10,000 to Rs 25,000.
Hers also Gift vouchers are not accepted and the Mode of payment can be Cash, Card or Cheque
Authority Discounting:
- Special discount offered to a customer because of his/her stature in society
The store manager must
- File and maintain day-wise reports from REM of all discounts given
- Authorize/sign all bills which have discounts approved by him
- Ensure the respective area managers review the same through REM reports
One has to check the discounts given on the weekly basis:
Store Manager Item Level Generate Report has to be generated and checked on what all products the discount is given, if any discrepancies found then it should be checked and investigated:
In POS, filling up the remarks field is a must while billing:
- This explains the reason for giving the discount
- The reason must be a valid one and as per rules of the company
Store manager's Discount not applicable on:
- Shop in Shop (SIS) items
- Over and above the employee's discount through the Employee Discount Card (EDC)
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